Individual Support Packages (ISP)

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What are Individualised Support Packages?

Individualised Support Packages (ISP) provide customised 1:1 support for participants to achieve their NDIS plan goals.

ISP is structured to enable and empower participants to plan, prepare and progress towards their short-term and long-term goals.

Participants will build a flexible 1:1 support plan that works for them by utilising the Core and Capacity Building funding that is outlined in their NDIS plans.

What can you use your ISP for?

We believe that individually tailored services foster a greater sense of independence and confidence. We offer a wide range of supports that can be personalised to your needs.

Built around you, your support can include:

Community participation
Learning new skills or maintaining current skills
Connecting with community networks/ social groups
Attending appointments
Personal care supports

Participating in social activities
Housekeeping tasks
Accessing meaningful activities or events
Independent living skills
Maintaining health and well-being
Achieving your goals

Build your team

Having the right support worker is one of the most crucial aspects in achieving the outcomes you want.

ISP coordinators conduct a matching process in order to understand a participant’s needs, likes and interests and pair them with a Team Member’s strengths to ensure maximum compatibility.

While all of our Team Members undergo a number of safeguard checks and an extensive training program, we believe it is the real connections that make all the difference.

Your Support, Your Way

Gellibrand’s ISP believes in being adaptive and responding to what is working and needed. We will work with you to ensure your supports are as they need to be, so you can achieve what you want to achieve in the best way possible.

ISP provides an annual review on the progress towards your goals. This allows Gellibrand to make sure we are supporting you towards your goals and to adapt or progress with any new goals or strategies.

Gellibrand also recognises the intertwined and important role that others play in a participant’s life. If desired, our collaborative approach incorporates and communicates with those trusted individuals in order to achieve the best possible outcomes.

Gellibrand’s ISP service operates all over Melbourne’s western and northern suburbs.