Individual Support Packages (ISP)

Your Support, Your Way

Our Individual Support Plans (ISP) are a collaborative effort to find you the right combination of people and supports. We recognise the intertwined and important role that others play in our customer’s lives. If desired, our collaborative approach incorporates and communicates with those trusted individuals in order to achieve the best possible outcomes.

We offer quarterly goal reports, NDIS participant pre-planning and plan review consultations that are paired with 24 hour on-call support so we can provide a service that is flexible to any changing circumstances. We view our ISP plans as an ongoing partnership and endeavour to work as a team, adapting and growing with you.

Build your team

Working with the right people is one of the most crucial aspects in achieving the outcomes you want. While all of our team members undergo a number of safeguard checks and an extensive training program, we believe it is the real connections that make all the difference.

Your ISP coordinator will work with you to match and build the right team of people around you.

Build your future

We believe that individually tailored services foster a greater sense of independence and confidence. We offer a wide range of supports that can be personalised to your needs. Built around you, your support may include help with:

  • Accessing events and activities
  • Learning new skills
  • Participating in social activities
  • Maintaining your health and wellbeing
  • Increasing your independence
  • Personal care
  • Household tasks
  • Achieving your goals

Our services are customised to you. We are always ready to listen to your ideas and work together in pursuit of your aspirations. Contact us today to see what we can do for you.

ISP Locations

Gellibrand’s ISP operates all over Melbourne’s western and northern suburbs. This includes but is not limited to areas such as:

  • Altona
  • Avondale Heights
  • Bundoora
  • Caroline Springs
  • Craigieburn
  • Derrimut
  • Essendon
  • Epping
  • Footscray
  • Hoppers Crossing
  • Keilor
  • Laverton
  • Melton
  • Maribyrnong
  • Newport
  • Parkville
  • Preston
  • Reservoir
  • Roxburgh Park
  • St. Albans
  • Sunbury
  • Taylors Lake
  • Thomastown
  • Williamstown
  • Werribee
  • Yarraville and others.


Hoppers Crossing


Caroline Springs





St Albans

Avondale Heights





Meadow Heights





Call us today to discuss how we can help.

General Enquiries

03 9300 5400

NDIS Enquiries

03 9300 5491